These Terms and Conditions govern your use of the luckytime platform. By registering and using the platform, you confirm that you have read, understood, and agreed to the rules set out below. Please read them carefully before placing any bets or playing any games.
Last updated: 2025
By accessing or using the luckytime platform, you agree to be bound by these Terms and Conditions in full. These terms apply to all users registered in the Philippines and cover all products available on the platform, including sports betting and casino-style games. If you do not agree with any part of these terms, you must not use the platform. Continued use of the platform after any updates to these terms constitutes your acceptance of the revised version. We recommend reviewing this page periodically to stay informed of any changes.
To register and use luckytime, you must be at least 21 years of age and located in the Philippines. Registration is strictly limited to individuals who meet both requirements. By creating an account, you declare that the information you provide is accurate, complete, and truthful. luckytime reserves the right to request verification documents at any time to confirm your identity and eligibility. Accounts found to belong to ineligible individuals may be suspended and any pending balances withheld pending review.
Each person may hold only one account on the platform. Duplicate accounts are strictly prohibited and may result in permanent suspension of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials. Any activity that occurs under your account is your responsibility, whether or not it was authorised by you. If you suspect unauthorised access to your account, you must notify us immediately so that appropriate action can be taken to protect your balance and personal information.
All financial transactions on luckytime are conducted in Philippine pesos (PHP). Deposits must be made using the payment methods listed on the platform and are subject to any minimum or maximum amounts stated at the time of the transaction. Withdrawals are processed within the timeframe applicable to your chosen payment method, and may be subject to identity verification before release. luckytime does not charge platform fees on standard transactions, though your payment provider may apply their own charges. Any suspected fraudulent transaction will result in an immediate account review and possible suspension pending investigation.
All bonuses and promotional offers available on luckytime are subject to their own specific terms, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. These terms are clearly stated on the relevant promotion page before you claim any offer. Bonuses are credited in PHP and can only be used on the platform in accordance with the conditions attached to each offer. Attempting to abuse, manipulate, or exploit any promotional offer — including through the use of multiple accounts — will result in the forfeiture of the bonus and may lead to account suspension. luckytime reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
All bets placed on luckytime are subject to the specific rules applicable to the sport, market, and event selected. Bets are only confirmed once you receive an on-screen acknowledgement of acceptance; bets that fail to complete the confirmation process are not valid. In the event of an obvious pricing error, luckytime reserves the right to void affected bets and return stakes to the relevant accounts. Live bets are accepted at our discretion during in-play events and may be suspended or restricted without notice. All betting decisions are final once a bet has been confirmed, and wagers cannot be cancelled after acceptance except where expressly permitted by the platform rules for a specific market.
Casino-style games on luckytime are provided for entertainment purposes and operate using certified random number generation where applicable. The outcome of all games is determined independently of any player action or platform settings outside of the stated game mechanics. Game history is recorded and accessible from your account dashboard, giving you a transparent view of your session activity. luckytime does not guarantee winnings, and all game participation involves risk. Players are encouraged to set session limits and review their activity regularly using the responsible gaming tools available in their account settings.
luckytime is committed to promoting responsible gaming for all Filipino players on the platform. Tools including deposit limits, session time reminders, and temporary account cooling-off periods are available directly from your account settings at any time. Players who wish to take a longer break may request a self-exclusion period, during which access to their account will be suspended for the chosen duration. We encourage all players to use these tools proactively and to seek external support if they feel that their gaming habits are becoming difficult to manage. Further guidance is available on the Responsible Gaming page.
luckytime makes every reasonable effort to keep the platform available and operational at all times, but does not guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability of all or part of the platform. We will endeavour to provide advance notice of scheduled downtime where possible. luckytime reserves the right to modify, update, or remove any feature, product, or section of the platform at any time. Continued use of the platform following any such changes constitutes your acceptance of the updated platform in its modified form.
To the fullest extent permitted by applicable law, luckytime and its affiliates, directors, and employees shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform. This includes, but is not limited to, losses resulting from technical errors, delayed transactions, or the unavailability of any particular market or game at any given time. Nothing in these terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law. Your use of the platform is at your own risk, and you are solely responsible for all decisions made while using the service. If you have concerns about a specific transaction or outcome, please contact our support team for assistance.
These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming operations in the Philippines. Any dispute arising from your use of the platform will be subject to the exclusive jurisdiction of the relevant Philippine authorities and courts. By using luckytime, you consent to this jurisdiction and waive any objection to proceedings in such jurisdiction on grounds of venue or inconvenience. These terms do not affect any statutory rights you may have as a consumer under Philippine law. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
If you have any questions about these Terms and Conditions, you are welcome to reach out to the luckytime support team by email at [email protected]. For general questions about how the platform works, the FAQ page provides detailed answers to the most common queries from Filipino players. For concerns related to responsible gaming, the Responsible Gaming page provides additional guidance and support resources. We aim to respond to all enquiries in a timely manner and are committed to resolving any issues as quickly as possible. Your satisfaction and safety as a player on the luckytime platform remain our primary concern at all times.
Registration is free and open to Filipino players aged 21 and above. If you have questions before signing up, visit our FAQ or log in to your existing account.